This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM). It is obvious that “Complete organization participation” requires in understanding and implementing TQM, along with the integrated business strategy. The triumph of TQM therefore is based on the strong establishment and infrastructure of an organization. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. Because of the focused approach on our students at the time of designing the content for this book very easy language and systematic approach is being used and special supplement of solved MCQs got appended at the end. This is indeed the unique feature of the book.